FAQs
HOW TO CANCEL MEMBERSHIP
- Go to My Account
- Click "Your Orders & Subscriptions"

- Click 'Cancel Membership'

WHAT TO EXPECT UPON CANCELLING SUBSCRIPTION:
- You will have access to the membership through the pay period.
- You will receive an email confirmation that your account was canceled, and another confirmation when your access is finally revoked.
FORGOT PASSWORD
- The username is your email address
- Click 'Forgot your Password' on the login page to reset it.

VIDEO WON'T PLAY
POSSIBLE REASONS WHY THE VIDEO WON'T PLAY:
- Internet Issue
- Video Host Issue
THINGS TO TRY:
- Refresh page
- Open a new tab and launch the page there
- Open a new window and launch the page there
- Try a different browser
WHERE SHOULD I START IF I JOIN THE MEMBERSHIP?
- Go through the 'Start Here' items on the Membership Dashboard to help you walk through the site.

- Go to https://my.onlineflamencostudio.com/welcome-4-choose/ to help you choose your classes.
HOW TO LOGIN
- Go to https://www.onlineflamencostudio.com
- Click 'Login'
- Enter username (email address) & password
- You will be redirected to the Main Dashboard
- Select your Membership Access from either the top menu or the images on the page.
